Creatures SurfEars 2.0 Ear Plugs

Creatures Product code: 20160200008
£43.95 In stock

Designed for surfers, swimmers and other water athletes, SurfEars™ protect your ears without affecting hearing and balance” Blocking out water, cold air, dirt & bacteria, SurfEars™ help prevent ear inflammation (swimmer’s ear) and abnormal bone growth in the ear canal (surfer’s ear). SurfEars™ let so much sound through its easy to forget you’re wearing ear protection!

IMPORTANT NOTE!

We recommend that you use SurfEars® with the installed leash to minimize risk of losing them. Before using your product for the first time, please read the user instructions and try all different sizes of buds and wings to ensure a proper fit.

HOW TO FIT YOUR SURFEARS®

SurfEars® can be custom fit to your ears by changing size of BUDS and WINGS.
How to get started:

  1. Try SurfEars® on. Make sure you fit the plugs correctly, like the pictures on the other side.
  2. If needed, change size of BUDS and WINGS to secure a proper fit and seal in your ears.
  3. Plug should fit snugly yet comfortably in your ear canal. Plug should not protrude outside your ear.

Warning: Do not push the center of the mesh when inserting the plug into your ear.

HOW TO CHANGE BUDS



  1. Grip the WING with one hand and pull o the BUD with the other
  2. Position the new BUD at the tip of the CORE
  3. Slide the BUD onto the core by pushing it with your index finger. Keep pushing until the locking ring on the BUD snaps into the groove on the CORE. You’ll hear a slight click sound when fully engaged. Please note that you can change position of the BUD (see picture on other side). In position 1 the BUD sits further into your ear canal, while position 2 makes it sit further out. People with surfer’s ear (exostosis) should use position 2.
  4. Your plug is ready to use!

Tip: Many people have different sized ear canals on their left and right ears. Try on all three BUD sizes to find the best match for your ears. A proper fit is crucial to ensure a secure seal and fixation in your ear.

 HOW TO CHANGE WINGS

  1. Grip the CORE with one hand and the heel of the WING with the other.
  2. Insert the rib of the CORE into the groove of the WING. Hold the CORE between your thumb and index finger. Secure the WING by pinching it between your thumb and the CORE. While pinching one side of the WING, stretch it gently while mounting it onto the rib of the CORE with a circular motion.
  3. With the rotation guide snapped in place, gently pull the remaining part of the WING over the rib of the CORE until it snaps in position. Done!

Tip: It’s easier if you remove the BUD before changing the WING.

HOW TO TAKE CARE OF YOUR SURFEARS®

To ensure proper functionality for your SurfEars® please follow these care instructions:

  • Wash plugs in fresh warm water after use
  • Keep out of direct sun light while not in use
  • Store in a dry cool place

Tip: If you haven’t washed your plugs frequently salt crystals may build up, blocking the mesh and reducing functionality.
To restore functionality of plugs you can leave them in warm water for a few hours, gently clean the mesh with a soft brush, rinse under fresh warm water and let dry.

Shipping

  • Free delivery - £0.00

    Get it by Wednesday 25 January

    Small items are dispatched with Royal Mail 48. Delivery will be made by your Postman at the usual time. This service is not trackable and there are no guarantees on delivery date.
    Large or heavy items may need to be shipped with a different service, if you require details please contact us on 0131 260 9677. If the Postman is unable to deliver, you may be required to go to your local Mail sorting office to collect the package

  • Standard delivery - £1.99

    Get it by Monday 23 January

    Dispatched with Royal Mail 1st Class. Delivery will be made by your Postman at the usual time. This service is not trackable and there are no guarantees on delivery date. For larger items, we may need to ship with a courier due to size restrictions, if you require details please contact us on 0131 260 9677. If the Postman is unable to deliver, you may be required to go to your local Mail sorting office to collect the package

  • Next working day delivery - £4.99

    Get it by Monday 23 January

    Most items will be dispatched with DPD and are fully track-able. The delivery must be signed for so someone must be at the specified address to accept the items. It is not possible for the delivery driver to leave the packages without a signature.
    In rare cases, rural addresses may be 2 days for delivery. If you are concerned please get in touch before placing order.
    The cut-off for next day delivery is 12 noon. However, if placing an urgent order after this deadline, please call us on 0131 260 9677 and we will do our best to ensure it gets to you in time.

  • Royal Mail Special Delivery - £11.99

    Get it by 13:00 tomorrow

    Delivery will be made by your postman next day, before 1pm. Deliveries are made every day except for Sundays. The cut-off for next day delivery is 12 noon. However, if placing an urgent order after this deadline, please call us on 0131 260 9677 and we will do our best to ensure it gets to you in time.

  • DPD 12 noon - £14.99

    Get it by 12:00 on Monday 23 January

    Delivery will be made by 12noon on the next working day (Monday to Friday). This delivery must be signed for, so someone must be at the specified address to accept the delivery.
    The cut-off for next day delivery is 12 noon. However, if placing an urgent order after this deadline, please call us on 0131 260 9677 and we will do our best to ensure it gets to you in time.

  • DPD saturday 12noon - £19.99

    Get it by 12:00 tomorrow

    Delivery will be made by 12noon on the Saturday morning. This delivery must be signed for, so someone must be at the specified address to accept the delivery.
    The cut-off for next day delivery is 12 noon. However, if placing an urgent order after this deadline, please call us on 0131 260 9677 and we will do our best to ensure it gets to you in time.

  • Collection in store - £0.00

    You can place your order online and drop into our store in Edinburgh, Scotland, to collect your order. Please enter your billing address into the delivery address section, and tick the box to say both addresses are the same.
    Orders will be kept aside for 2 weeks. If you require longer, please email orders@freezeproshop.com

Returns

We will happily exchange or refund items up to one month from the date of receipt (see cancelation policy). In addition to this we may be able to exchange or refund items returned outwith this timeframe if they are in unused and perfect condition but a small re-stocking charge may apply, please contact us by email to discuss this before sending goods back within this time frame.

On the back of your delivery note you will find your returns form which details the returns process. If you can't find it you request one from orders@freezeproshop.com

The above does not affect your statutory rights.

Faulty items that are under manufacturers warranty can be returned to us and if found to be faulty will be refunded or replaced, this is subject to inspection by the manufacturer. Please contact us for a returns authorisation before sending, if found not to be faulty then we may have to charge for any re-posting costs and will be unable to cover your return costs.

NON-RETURNABLE ITEMS-

  • Underwear (for obvious reasons)
  • Skis and ski bindings which have been mounted, as these will have been done to your specific requirements
  • DVDs which have been opened
  • Any item which is missing tags or is not in a new condition

Please note, that customers are responsible for the cost of returning items to us for returns or exchanges, however we will happily cover the cost of shipping exchanges back to you.