Loyalty Scheme

As a thank you for shopping with Freeze Pro Shop and to reward our loyal customers we offer a loyalty scheme to help you save on your repeat purchases with us.

Every time you shop with us you’ll get 5% of the order value credited to you for future purchases – so for every £100 you spend you’ll get £5 worth of loyalty points added to your account for the next time you shop!

To see your progress and how much credit you have you just need to log-in to your account.

Please note, you MUST be logged in to claim and redeem your loyalty points!

In addition to discounts on future purchases we’ll offer have exclusive account-holder deals and promotions throughout the year with additional discounts on specific items or extra points on purchases made.

FAQs

How do I redeem my points?

When you get to the basket page and you’re logged in to your account you’ll be advised of any credit you have with us, which will be automatically applied against the items in your basket. N.B. you cannot redeem points against your shipping costs.

I made an order but wasn’t logged in, can i still get my points?

Please note, your points will be added to your account once your order has been shipped.

If you made an order but were not logged in your points won’t be added automatically. If this happens please send us your order details to sales@freezeproshop.com and we’ll do our best to add them to your account. It must be in the name of the account holder and to their usual address.

I made a phone order, do I earn points on these?

Yes, please email sales@freezeproshop.com with your order details and we’ll add your points to your account.