Outdoor Technology Yowie Neck Warmer - Steezy
Royal Mail Airmail (USA & Canada) - $6.22
Delivery expected by Monday 10 April
Royal Mail Airmail is a budget non-trackable delivery method for smaller items. There are no guarantees on delivery date, as this will depend on your location. It is rare for delivery to take more than 2 weeks. If you would like more detailed information please contact us at email@example.com
Royal Mail Tracked Airmail (USA & Canada) - $12.46
Delivery expected by Wednesday 5 April
This service is fully trackable and will be delivered by your Postman, Monday to Saturday at your normal delivery time. There is no signature required. Delivery times are approximately 7 working days, however remote areas may take slightly longer. if you have any queries regarding delivery times please email us at firstname.lastname@example.org
Express International Light (USA & Canada) - $19.94
Delivery expected by Thursday 30 March
This is an express fully tracked service with either DHL or Fedex, and a signature is required on delivery. Delivery will be made Monday to Friday between 9am and 5pm. Details regarding delivery times can be found on our delivery information page. If you have a specific request for the courier to be used, please email us email@example.com
We will happily exchange or refund items up to one month from the date of receipt (see cancelation policy). In addition to this we may be able to exchange or refund items returned outwith this timeframe if they are in unused and perfect condition but a small re-stocking charge may apply, please contact us by email to discuss this before sending goods back within this time frame.
On the back of your delivery note you will find your returns form which details the returns process. If you can't find it you request one from firstname.lastname@example.org
The above does not affect your statutory rights.
Faulty items that are under manufacturers warranty can be returned to us and if found to be faulty will be refunded or replaced, this is subject to inspection by the manufacturer. Please contact us for a returns authorisation before sending, if found not to be faulty then we may have to charge for any re-posting costs and will be unable to cover your return costs.
- Underwear (for obvious reasons)
- Skis and ski bindings which have been mounted, as these will have been done to your specific requirements
- DVDs which have been opened
- Any item which is missing tags or is not in a new condition
Please note, that customers are responsible for the cost of returning items to us for returns or exchanges, however we will happily cover the cost of shipping exchanges back to you.