Christmas Delivery and Opening Hours

Here's the scoop on suggested order dates for Christmas delivery. Merry Christmas from everyone at Freeze – hope you have a great holiday! 

Check out the table further down the page for an overview, but the headlines go a little bit like this...

UK Christmas Delivery Dates

Guaranteed Christmas Delivery is available by…

Next Day Delivery – Order by 14:00 on Friday 21st December 20178 (Thurs 20th for rural areas) for delivery on Monday 24th December 2018
Royal Mail Special Delivery – Order by 12:00 noon on Saturday 22nd December 2018 

Christmas Delivery can’t be guaranteed with any other postage option, but our recommended last order dates are as follows…

Economy or Free Delivery – Order by 14:00 on Monday the 17th December 2018
Standard Delivery – Order by 14:00 on Wednesday the 19th December 2018

Christmas Delivery Dates

International Christmas delivery can’t be guaranteed, but recommended last order dates are as follows for orders placed before 2pm

Date UK Belgium, France, Ireland, Luxembourg Mainland Europe Eastern Europe USA AUS/NZ Asia
Monday 17/12/2018 Free Non-Tracked DPD International   DHL Euro Express      
Tuesday 18/12/2018     DHL Euro Express   Fedex International    
Wednesday 19/12/2018 Standard            
Thursday 20/12/2018   DHL Euro Express          
Friday 21/12/2018 Saturday Delivery, Next Day, 12 Noon            
Saturday 22/12/2018 Special Delivery            
Sunday 23/12/2018              
Monday 24/12/2018 Collect in store            
Tuesday 25/12/2018 Closed            

Shipping your order

We’ll always do our very best to process your order as quickly as possible, but there is a chance that adverse weather or other circumstances may delay delivery and we cannot be held liable.

Getting in touch

If you would like any guidance or advice on timing or what method to select please get in touch with us at

Christmas customer service opening hours

You’ll be able to get hold of us on or 0131 260 9677 for all queries at the following dates and times:

  • 24th December: 9am – 4pm
  • 25th December: Closed
  • 26th December: 12pm - 6pm
  • 27th December: 9am – 8pm
  • 28th December: 9am – 6pm
  • 29th December: 10am – 6pm
  • 30th December: 12pm – 5pm
  • 31st December: 9am – 4pm
  • 1st January: Closed
  • 2nd January: 10am - 6pm

Warehouse operating days

Our warehouse is opening and we'll be shipping on these dates...

  • 23rd December: Open as usual
  • 24th December - 26th December (inclusive): Closed
  • 27th December - 30th December (inclusive): Open
  • 31st December - 1st January (inclusive): Closed
  • 2nd January: Open from noon
  • 3rd January: Business as usual