Christmas Delivery and Opening Hours

Christmas Delivery

Here's the scoop on suggested order dates for Christmas delivery. Merry Christmas from everyone at Freeze – hope you have an awesome holiday! 

Check out the table further down the page for an overview, but the headlines go a little bit like this...

UK Christmas Delivery Dates

Guaranteed Christmas Delivery is available by…

Next Day Delivery – Order by 14:00 on Thursday 21st December 2017 (Weds 20th for rural areas)
Royal Mail Special Delivery – Order by 14:00 on Friday 22nd December 2017
DPD Saturday 12noon – Order by 14:00 on Friday 22nd December 2017 

Christmas Delivery can’t be guaranteed with any other postage option, but our recommended last order dates are as follows…

Economy or Free Delivery – Order by 14:00 on Tuesday the 19th December 2017
Standard Delivery – Order by 14:00 on Wednesday the 20th December 2017

International Christmas Delivery Dates

International Christmas delivery can’t be guaranteed, but recommended last order dates are as follows for orders placed before 2pm

Date UK EU CH and NO USA AU JP NZ CA Rest of World
12/12       Tracked Airmail          
13/12     Tracked Airmail           DHL Int'l
14/12             DHL Int'l    
15/12         DHL Int'l DHL Int'l   DHL Int'l  
18/12   DPD Int'l DPD Int'l            
19/12 Economy or Free Delivery     Express Int'l          
20/12 Standard Delivery or Next working day if rural area DHL Euro Exp DHL Euro Exp            
21/12 Next working day                
22/12 Special Delivery or DPD Saturday 12noon                
24/12 Collect in Store                
25/12 CLOSED                

Shipping your order

We’ll always do our very best to process your order as quickly as possible, but there is a chance that adverse weather or other circumstances may delay delivery and we cannot be held liable.

Getting in touch

If you would like any guidance or advice on timing or what method to select please get in touch with us at

Christmas customer service enquiry opening hours

You’ll be able to get hold of us on or 0131 260 9677 for all queries at the following dates and times.

  • 24th December: 9am – 4pm
  • 25th December: Closed
  • 26th December: Closed
  • 27th December: 9am – 6pm
  • 28th December: 9am – 6pm
  • 29th December: 9am – 6pm
  • 30th December: 9am – 5pm
  • 31st December: 9am – 4pm
  • 1st January: Closed
  • 2nd January: Closed
  • 3rd January: 9am – 6pm

Warehouse operating days

Our warehouse is opening and we'll be shipping on these dates...

  • 23rd December: Open as usual
  • 24th December - 26th December (inclusive): Closed
  • 27th December - 30th December (inclusive): Open
  • 31st December - 1st January (inclusive): Closed
  • 2nd January: Open from noon
  • 3rd January: Business as usual