Christmas Delivery and Opening Hours

Here's the scoop on suggested order dates for Christmas delivery. Merry Christmas from everyone at Freeze – hope you have an awesome holiday! 

UK Christmas Delivery Dates

Guaranteed Christmas Delivery is available by…

Next Day Delivery – Order by 14:00 on 22nd December 2016
Royal Mail Special Delivery – Order by 14:00 on 23rd December 2016
DPD Saturday 12noon – Order by 14:00 on 23rd December 2016 

Christmas Delivery can’t be guaranteed with any other postage option, but our recommended last order dates are as follows…

Free Delivery – Order by 23:00 on 18th December
Standard Delivery – Order by 14:00 on 21st December

International Christmas Delivery Dates

International Christmas delivery can’t be guaranteed, but recommended last order dates are as follows…

Airmail – Order by 23:00 on 15th December. Check for estimated delivery times for your country.
DHL, Fedex & DPD – See our shipping page for estimated delivery times to your country. These are the best estimates given to us by our agents.

Shipping your order

We we’ll always do our very best to process your order as quickly as possible, but there is a chance that adverse weather or other circumstances may delay delivery and we cannot be held liable.

Getting in touch

If you would like any guidance or advice on timing or what method to select please get in touch with us at

Christmas customer service enquiry opening hours

You’ll be able to get hold of us on or 0131 260 9677 for all queries at the following dates and times.

·         24th December: 9am – 4pm
·         25th December: Closed
·         26th December: Closed
·         27th December: 9am – 6pm
·         28th December: 9am – 6pm
·         29th December: 9am – 6pm
·         30th December: 9am – 6pm
·         31st December: 9am – 4pm
·         1st January: Closed
·         2nd January: Closed
·         3rd January: 9am – 6pm

Warehouse Operating Days

Our warehouse is opening and we'll be shipping on these dates...

·         23rd December: Open as usual
·         24th December - 26th December (inclusive): Closed
·         27th December - 30th December (inclusive): Open
·         31st December - 1st January (inclusive): Closed
·         2nd January: Open from noon
·         3rd January: Open but no courier collections
·         4th January: Business as usual